Briefly stated:

This Privacy Policy provides important information about our practices regarding collection, use and disclosure of information provided by using this site.

MiVIA™ is an online personal health record designed to empower caregivers of its patients to maintain continuity of health care by providing a secure place to store and access medical and personal information on the Internet. The MiVIA™ website is managed by Community Health Resource & Development Center (CHRDC), a non-profit community-based organization located in Sonoma, California.

Your Agreement

By using this site you agree with the terms of this Privacy Policy.

Information Collection and Use

MiVIA™ does not collect, rent or sell any personally identifiable information. This includes, but is not limited to, mailing addresses, telephone or fax numbers and email addresses. Relevant contact information is stored by MiVIA™ in a safe and secure manner at remote servers that are protected 24/7.

CHRDC and the MiVIA™ system follow the principles and guidelines of the Health Insurance Portability and Accountability Act (HIPAA). The privacy provisions of the federal law, the Health Insurance Portability and Accountability Act of 1996 apply to health information created or maintained by healthcare providers who engage in certain electronic transactions, health plans and health care clearinghouses. The Department of Health & Human Services (DHHS) has issued the regulation, “Standards for Privacy of Individually Identifiable Health Information" applicable to entities covered by HIPAA. The Office for Civil Rights (OCR) is the Department component responsible for implementing and enforcing the privacy regulation.

MiVIA™ strives to maintain and exceed the federal guidelines regarding the privacy and security of Personally Identifiable Information. The information stored on MiVIA™ belongs to the member. Only by permission of the member, or their legal representative, may information, including passwords, be shared with other parties.


This website contains links to other sites. CHRDC is not responsible for the privacy practices of such other sites. We encourage our members to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to the information collected by this website.

Log Files

We use IP addresses to analyze trends, administer the site, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


We may share aggregate demographic information. This is not linked to any personal information that can identify any individual person.


MiVIA™ takes every precaution to protect users' information. When users submit sensitive information via the website, that information is protected both online and off-line.

When our registration form asks users to enter sensitive information (such as a social security number) that information is encrypted and is protected with the best encryption software in the industry — SSL. While on a secure page, such as our order form or your medical record forms, the lock icon on the bottom of Web Browsers such as Netscape Navigator and Microsoft Internet Explorer becomes "locked", as opposed to unlocked, or open, when you are just surfing. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. The servers we use to store personally identifiable information are located in a professionally managed co-location facility with state-of-the-art security measures.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so that our users are always aware of what information we collect and how we use it. If you have any questions about the security of our website please contact us at 707-234-8550.

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